If your business is on the internet, learn tips to manage your social reputation.
With websites, online reviews, and social networks people can share information about your business 24/7. Do you know what they’re saying?
In the past, customers could whisper to their friends and family without you knowing. Today you have tools available to listen to their concerns.
In this guide you’ll receive tips to:
- Know where your customers are talking.
- How to monitor them.
- The power of goodwill and excellent customer service.
- The importance of having a plan.
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